Tuesday, April 15, 2008

Good-bye Northwest!

Did you hear the news that Northwest and Delta airlines are merging? I have about a gazillion Northwest Frequent Flyer miles (from days gone by of a job in the travel biz)that I have not been able to use from the west coast (schedules are terrible). Northwest is/was hands-down the worst airline I ever flew.

Tangent: One of my favorite flying experiences was with Air France. They liked to board all 500 passengers on to a 747 by announcing "we are now boarding" (you can imagine the chaos that ensues). I am not kidding. Every time I flew them that was how they boarded the plane (in Paris -- in NY we boarded by rows)! Someday I will tell you about flying from Cairo to Tel Aviv on EgyptAir....

Anyway, according to the information in my in-box this morning: "By combining Northwest and Delta, we are building a stronger, more resilient airline that will be a leader in providing customer service and value."

I got the same email three times. I feel more confident already.

8 Thoughts From Others:

Karin said...

Does this mean my frequent flier miles, which I FINALLY have enough of to get a ticket, are no good???

Where are the pictures of Ella?

Camille said...

No, your FF miles are still good.

I know, I know. I can't figure out how to upload pics on to this laptop. I really dislike Vista. It won't let me choose to just up load a few pics -- it always wants to upload all 277 I have on the camera.

The Campbell Family said...

I was going to ask the same thing. We have about 300K combined (thank you, business trips) but we can NEVER use them. They say they open the seats 362 days before the flight. We have tried calling that day and there is nothing. However, when we went to Florida last month, I was able to use them on a flight just 4 days away. Go figure... I know you are a huge fan of Southwest. Their frequent flier program is the only thing I actually like about them.

Camille said...

Really? We LOVE Southwest! The snacks are still free, the service is great, prices are decent.

We got tired of delays about 2 years ago (Sarah and Jen arrived 5 hours late the night Ella was born) and decided not to use them anymore. They sent us a $300 voucher apologizing for the delay on that flight. We never complained, never contacted them -- just got it in the mail. Now, that is customer service!

Nerdy said...

I LOVE Northwest and have been banking my miles by flying (infrequently) and doing it otherways - diner miles, e-miles, online purchases, etc. I pray they don't take that away.

PS, I'd be glad to use your miles Steph!

ErinOrtlund said...

I have tons of Northwest Miles. And almost every flight to the US from Regina goes through their hub in Minneapolis.

Natalie said...

Your miles will be fine...

I love Northwest...after working for the company the past 10 years...I'll be sad to see the red tail go...

Camille said...

Hey Nat! Will you work for Delta, then?

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